Milk & More
Delivering over 140,000 doorstep visits before sunrise - Powered by Verilocation EPOD
With a fleet of 700 electric and diesel vans, Milk & More delivers fresh milk and groceries to homes across the UK, starting just after midnight and finishing before most people are awake. Each driver completes more than 200 drops per shift, meaning the operation runs at serious pace and precision. Timing is critical, routes must be optimised, and any issue needs to be identified and resolved immediately. There is very little margin for error in a service built around consistency and trust.
To support this high volume, time sensitive operation, Milk & More relies on Verilocation’s ePOD, electronic Proof of Delivery, system. The platform provides real time visibility across every route, every driver, and every delivery. From live status updates and instant confirmation of completed drops to clear reporting on performance and exceptions, the system gives operational teams full control overnight. That visibility allows them to intervene quickly when needed, maintain service standards at scale, and ensure that thousands of customers wake up to exactly what they expect on their doorstep.
Industry
Cold Chain
Precision temperature tracking and alerts to protect goods and maintain quality.
Services
Temperature
Protect perishable goods with live monitoring, instant alerts, and reporting.
Deliverables
Delivering Control at Scale
For a business delivering at this scale, consistency and clarity are critical. Verilocation’s platform ensures every vehicle, every delivery and every update is visible in real time. From overnight route execution to instant proof of delivery, operational data flows seamlessly between drivers, planners and customer service teams. The result is tighter control, faster issue resolution and the confidence to perform at scale, night after night.
- 140,000+ deliveries tracked nightly across 700 vehicles
- Real-time ePOD updates for accurate delivery confirmation
- Instant performance insight – enabling route optimisation and issue resolution
- Smooth integration with back office systems for customer service and logistics teams
”Our operation runs overnight, every night, across the UK, and we need systems we can depend on. Verilocation’s ePOD platform gives us exactly that. We don’t use hardware - just the software - and it still gives us the visibility and control we need to deliver 140,000+ orders a night with confidence. It’s simple, scalable, and built for what we do.”
Milk & MoreProject Manager
The Results
Ensuring 140,000+ deliveries run smoothly every night across a complex nationwide network
Verilocation’s ePOD has become the backbone of Milk & More’s overnight operation. By reducing errors, improving accountability and providing real-time visibility at every stage of the journey, the platform gives teams complete operational control from depot to doorstep.
Issues can be identified and resolved instantly, customer queries are answered with certainty, and performance is continuously monitored and refined. The result is a delivery operation that performs at scale with total confidence, consistency and clarity.
- Reduction in failed delivery claims
- Improved driver accountability
- Greater confidence in daily reporting
Related Case Studies
Ready to see what Verilocation could enable for your fleet?
Talk to our team about how we can deliver the same visibility & performance across your operation.
