Frequently Asked Questions

All the clear answers to the most common questions we face from UK fleet operators

About Verilocation

What does Verilocation do?

We provide intelligent fleet-management technology for cold chain, logistics, pharmaceutical and field-service operators — including tracking, AI cameras, temperature monitoring and compliance automation.

What makes Verilocation different?

We offer industry-leading reliability, UK-centric design, actionable data, and a service model built around long-term partnership rather than one-off sales.

Is Verilocation part of a larger group?

Yes, that’s right. We’re part of Omegro under Constellation Software, providing long-term stability, investment and innovation.

Where are you based?

We operate across the UK with nationwide engineering and support services.

Do you have any career openings?

We’re growing, and new roles open throughout the year. If you’re interested in joining the team, you can register your details with us and we’ll contact you when relevant opportunities arise. Check out our careers page for more information.

Industries & Use Cases

Which industries do you support?

We work with cold chain, logistics, pharmaceutical, food distribution, retail and field-service fleets across the UK.

Do you support specialist or regulated fleets such as pharma?

Yes — our platform is designed for high-compliance sectors, including GDP, HACCP and cold-chain operations.

Can Verilocation be used by mixed fleets?

Yes — we support HGVs, vans, cars, trailers and specialist assets in a single platform.

Features & Capabilities

Do you support multi-compartment temperature monitoring?

Yes. We support chilled, frozen and ambient zones with full audit trails and configurable alerts.

Do you provide real-time tracking?

Yes — you’ll see live location, routing, telematics and driver-behaviour insights in one dashboard.

Do you offer AI-powered cameras?

Yes — our camera systems help reduce incidents, improve behaviour and strengthen claims-defence.

Can your system help with compliance?

Yes — we automate temperature logs, journey reports, driver safety data and alerting to support regulatory audits.

Installation & Support

Do you provide installation and hardware support?

Yes — we offer UK-wide engineering, installation and ongoing technical support.

How long does installation take?

Most installs are completed in under an hour per vehicle, depending on the hardware chosen.

What happens if a device fails?

We provide replacement hardware, diagnostics and on-site support where required.

Pricing & Getting Started

How do I get started?

Do you offer trials or pilot programmes?

Yes — we can run pilot deployments to help you evaluate the platform before scaling.

How is pricing calculated?

Pricing is based on hardware, software modules and fleet size. Our team can provide a tailored quote.

Can I add vehicles over time?

Yes — the platform is flexible and designed to scale with your fleet.

Dive deeper into Fleet Telematics

What is Fleet Telematics?

Fleet telematics is the technology that brings all your vehicles, drivers and assets together into one connected operational view. Verilocation’s platform collects live data from across your fleet — location, behaviour, vehicle health and more — giving you a single, reliable source of truth for day-to-day decision-making.

With a modern telematics system in place, operators can reduce downtime, improve safety standards, support compliance and keep every part of the business moving efficiently.

How does Verilocation telematics improve fleet management?

Telematics strengthens the way fleet teams work by replacing manual checks and disconnected systems with live, accurate data.

Verilocation helps operators:

See where every vehicle is in real time
Understand how safely and efficiently each journey is being driven
Reduce wasted miles and improve route performance
Support compliance tasks, including tachograph management
Respond faster to delays, incidents or customer queries

The result is a safer, more productive fleet supported by clear operational insight.

What are the advantages of using a telematics system?

A well-implemented telematics platform brings measurable benefits across your organisation. Verilocation customers typically see improvements in:

Risk reduction: Identify unsafe driving, emerging faults and potential compliance issues before they escalate.
Productivity: Give drivers, planners and supervisors the tools and visibility they need to work smarter and resolve issues quickly.
Fuel efficiency: Cut unnecessary idling, prevent waste and track CO₂ output with detailed reporting and analytics.
Asset utilisation: Make better use of vehicles and trailers by understanding real-world movement and downtime.

Is telematics the same as GPS tracking?

GPS tracking is only a small part of what modern telematics can deliver. While location data shows you where a vehicle is, Verilocation goes far beyond simple mapping. Our platform reveals how the vehicle is being driven, highlights any safety or risk events, and provides a continuous picture of engine health through live diagnostic information. It also captures full journey history and route performance, maintains temperature oversight for cold-chain operations, and notifies your team instantly when a vehicle enters or leaves specific zones or shows signs of unauthorised use.

In short; GPS alone gives you a pin on a map. Telematics gives you the full story — what’s happening, why it matters and how to act on it.

How does telematics improve fuel and energy management?

Fuel is one of the biggest costs in fleet operations, so visibility is essential.

Verilocation supports better fuel and energy management by providing:

Insights into idling, harsh acceleration and inefficient routes
Alerts for behaviours that waste fuel or increase emissions
Trend reporting to highlight long-term operational savings
CO₂ tracking to support environmental targets and customer commitments

As fleets transition to low-emission or electric vehicles, telematics also helps identify suitable vehicles, monitor charging behaviours and forecast operational impact.

Dive deeper into Temperature Monitoring

What is Fleet Temperature Monitoring?

Fleet temperature monitoring is a system that tracks and records the temperature of vehicles, trailers and compartments transporting temperature-sensitive goods. It combines probe sensors and refrigeration unit data to provide continuous, real-time visibility of chilled, frozen or ambient loads throughout each journey.

For cold chain operators, this ensures products remain within safe temperature ranges from dispatch to delivery.

How does cold chain temperature monitoring prevent load loss?

Cold chain monitoring reduces load loss by identifying temperature deviations as soon as they occur. Real-time alerts allow operators to intervene quickly, whether adjusting a refrigeration unit, rerouting a vehicle, or addressing a mechanical issue before goods fall outside acceptable limits.

By reducing response time, businesses can prevent rejected deliveries, spoilage and financial penalties.

Can temperature monitoring integrate with refrigeration (reefer) units?

Yes. Advanced temperature monitoring platforms integrate directly with supported refrigeration unit manufacturers. This enables access to detailed operational data such as setpoints, supply and return temperatures, fuel levels, engine mode and cooling cycles.

This level of integration provides deeper insight than standalone temperature probes alone.

Is temperature monitoring suitable for pharmaceutical transport compliance?

Temperature monitoring is widely used in pharmaceutical and medical logistics to support compliance with strict regulatory standards. Continuous data logging, timestamped event tracking and exportable audit reports provide documented proof that temperature-sensitive products were transported within required tolerances.

This helps meet MHRA, GDP and other industry compliance frameworks.

What reports are available for temperature-controlled fleets?

Temperature monitoring systems provide a range of reports including:

Out-of-bounds temperature summaries
Probe-level journey reports
Setpoint change logs
Alert acknowledgement records
Refrigeration system performance data

These reports can be exported for audits, retailer requirements, customer assurance or internal investigations.

Dive deeper into AI Cameras

What is an AI fleet camera system?

An AI fleet camera system combines video recording with artificial intelligence to detect unsafe behaviours and road risks in real time. It captures HD footage while analysing events such as distraction, fatigue and collision risk, providing alerts and structured evidence for fleet operators.

How do AI dash cams reduce insurance claims?

By providing clear video evidence with speed and location context, AI dash cams help determine fault quickly. This reduces 50/50 claim outcomes, protects against fraudulent claims and shortens investigation timelines.

Can AI cameras monitor driver behaviour?

Yes. AI-enabled systems can detect behaviours such as mobile phone use, fatigue, harsh braking and tailgating. Events are logged and can be linked to structured coaching workflows to improve long-term safety performance.

Are AI fleet cameras compliant with UK data protection laws?

Modern camera platforms include redaction tools, access controls and configurable retention policies to support GDPR compliance. Clear internal policies and driver communication are recommended when deploying driver-facing systems.

Can AI cameras integrate with telematics systems?

Yes. Verilocation’s camera platform integrates with telematics and safety scoring tools, combining video, GPS and behavioural data into unified safety dashboards for deeper operational insight.

Dive deeper into EPBMS

What is an Electronic Brake Performance Monitoring System (EBPMS)?

An Electronic Brake Performance Monitoring System (EBPMS) continuously measures brake efficiency during normal vehicle operation. Instead of relying only on roller brake tests, it captures real-world braking data across HGVs and trailers to improve safety and compliance.

How does EPBMS support DVSA brake compliance?

EPBMS creates continuous digital brake performance records aligned to DVSA expectations. This provides structured evidence for audits, roadside inspections and Earned Recognition, helping fleets demonstrate year-round roadworthiness.

Can EPBMS reduce workshop visits?

Yes. By validating brake performance daily, EPBMS enables data-led maintenance instead of calendar-led testing. This can reduce unnecessary roller brake tests, lower workshop costs and improve fleet uptime.

How does EPBMS detect brake problems early?

The system uses intelligent threshold alerts to flag reduced efficiency, imbalance or developing faults. Early warnings help prevent roadside prohibitions and minimise unplanned downtime.

Is EPBMS suitable for HGV and trailer fleets?

Yes. EPBMS is designed for HGVs, articulated vehicles and trailer fleets, including mixed asset groups. It provides fleet-wide brake monitoring in a single platform to strengthen compliance and operational control.